Terms of Service

Terms of Service

This website is operated by Hong Kong BUFF International Co., Limited under the Buffseek brand. Throughout the site, the terms “we,” “us,” and “our” refer to Buffseek.

By visiting our website, purchasing a product from us, or using any part of our services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.

If you do not agree to these Terms of Service, you should not access the website or purchase products from us.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

You may not use our products or services for any illegal, unsafe, or unauthorized purpose. You agree to comply with all applicable laws, regulations, and local rules related to the purchase, ownership, transport, and use of electric dirt bikes or similar vehicles.

You must not transmit any viruses, malware, or harmful code through our website. Any breach of these Terms may result in the termination of your access to our services.

2. Product Use and Safety

Buffseek electric dirt bikes and related products are intended for responsible use by qualified riders.

You are responsible for understanding and following all local laws, age requirements, helmet requirements, registration requirements, licensing requirements, road-use restrictions, trail-use rules, and safety regulations that may apply in your location.

Unless otherwise clearly stated, our electric dirt bikes are intended for off-road use only and may not be legal for use on public roads, sidewalks, bike lanes, or public trails in some areas.

You agree to use appropriate safety equipment, including a helmet and protective gear, and to operate the product in a safe and responsible manner. You should not ride under the influence of alcohol, drugs, or any substance that may impair your judgment or ability to ride safely.

Buffseek is not responsible for injuries, accidents, fines, penalties, property damage, misuse, improper assembly, improper maintenance, unauthorized modifications, or violations of local laws caused by the use of our products.

3. Product Information

We make every effort to display product information, specifications, colors, images, prices, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, specifications, pricing, or other content on the website will be complete, accurate, current, or error-free.

Product specifications, appearance, packaging, accessories, and availability may change without notice.

We reserve the right to correct errors, update information, change prices, or cancel orders if any information on the website is inaccurate, incomplete, or outdated.

4. Orders and Payments

When you place an order on our website, you agree to provide accurate, current, and complete purchase and account information.

We reserve the right to refuse, cancel, or limit any order at our discretion. This may include orders that appear to be fraudulent, unauthorized, high-risk, incorrectly priced, or placed by resellers, distributors, or unauthorized dealers.

Your order is not accepted until payment has been successfully processed and we have confirmed the order.

Prices are listed in the currency shown on the website. Taxes, duties, shipping fees, handling fees, and other charges may apply depending on your location and selected shipping method.

5. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. Delivery times may be affected by carrier delays, weather, holidays, customs, incorrect addresses, remote locations, or other factors beyond our control.

You are responsible for providing a complete and accurate shipping address. If an order is delayed, returned, lost, or subject to extra fees because of an incorrect or incomplete address, you may be responsible for additional costs.

For large or heavy items, delivery may require a valid phone number, appointment scheduling, signature confirmation, or freight delivery arrangements.

Risk of loss may transfer to the customer once the order has been delivered to the address provided or handed over according to the carrier’s delivery confirmation, unless otherwise required by applicable law.

6. Returns and Refunds

Returns, refunds, cancellations, damaged items, defective items, and exchanges are handled according to our Refund Policy.

Please do not send any product back to our warehouse or return address without contacting us first and receiving return authorization. Returns without prior authorization may not be accepted.

To review our return terms, please see our Refund Policy.

7. Warranty

Product warranty, if available, is handled according to our Warranty Policy or the warranty terms provided with the product.

Warranty coverage may not apply to damage caused by misuse, accidents, unauthorized modifications, improper assembly, improper maintenance, improper storage, water damage, normal wear and tear, commercial use, racing, stunt riding, or use that violates local laws or product instructions.

8. Account Information

You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

You agree to notify us immediately if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms of Service or appear to involve fraud, abuse, or unauthorized activity.

9. Prohibited Uses

You may not use our website, products, or services:

  • For any unlawful purpose

  • To violate any laws, regulations, or third-party rights

  • To submit false, misleading, or fraudulent information

  • To interfere with or disrupt the website or its security features

  • To collect or track personal information of others without permission

  • To upload or transmit viruses, malware, or harmful code

  • To abuse, harass, threaten, defame, or discriminate against others

  • To copy, resell, or exploit any part of our website or services without permission

We reserve the right to terminate your use of our services for violating any prohibited use.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, videos, icons, and website layout, is owned by or licensed to Buffseek and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or use any content from this website without our prior written permission.

11. Third-Party Tools and Links

Our website may include third-party tools, apps, payment providers, shipping providers, analytics tools, advertising platforms, or links to third-party websites.

We are not responsible for the content, policies, security, accuracy, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

12. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

For more information about how we collect, use, and share personal information, please review our Privacy Policy and Your Privacy Choices page.

13. Disclaimer of Warranties

Except as expressly stated by us in writing, our website, services, and products are provided on an “as is” and “as available” basis.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or other harmful components.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Buffseek and Hong Kong BUFF International Co., Limited shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, personal injury, property damage, or similar damages arising from your use of our website, services, or products.

Our total liability for any claim related to your purchase or use of our services shall not exceed the amount you paid for the product or service giving rise to the claim, unless otherwise required by applicable law.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Buffseek, Hong Kong BUFF International Co., Limited, and our affiliates, officers, employees, partners, suppliers, and service providers from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising from your breach of these Terms of Service, misuse of our products, violation of law, or infringement of any third-party rights.

16. Changes to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, feature, or part of the website at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.

17. Termination

These Terms of Service remain effective unless terminated by either you or us.

You may stop using our website at any time. We may terminate or suspend your access to our website or services if we believe you have violated these Terms of Service or engaged in fraudulent, abusive, unsafe, or unlawful activity.

18. Governing Law

These Terms of Service and any separate agreements whereby we provide products or services to you shall be governed by applicable laws, without regard to conflict of law principles.

If required by consumer protection laws in your jurisdiction, you may also have rights under the laws of your place of residence.

19. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page.

It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes are posted means that you accept those changes.

20. Contact Information

If you have any questions about these Terms of Service, please contact us at:

support@buffseekbike.com

Buffseek is operated by Hong Kong BUFF International Co., Limited.